Contact information

Get in Touch
Thank you for your interest in FRESHGARDEN. We're here to help and answer any questions you may have. There are several ways to contact us:

Email Support
For general enquiries, customer support, and assistance:

Email: support@freshgarden.uk
Response time: within 24 hours

Phone Support
Phone: +44 7259 235411
Hours: Monday–Friday, 9:00 AM – 5:00 PM

Postal Address
FRESHGARDEN LTD
Tilling Rd, Brent Cross
London NW2 1LZ
England
United Kingdom

Please contact us before sending anything back — returns received without a reference can take significantly longer to process.

What to Expect
Enquiry | Response time
Questions about an existing order | 24 hours
Returns and cancellations | 24 hours
Faulty or damaged items | 24 hours
Refunds once your return arrives | 5 business days

Company Details
FRESHGARDEN is a trading name of FRESHGARDEN LTD, registered under company number 16587299. Registered office: Tilling Rd, Brent Cross, London NW2 1LZ, England, United Kingdom.